Privacy Statement
Last Updated: June 26, 2024
Effective Date: June 26, 2024
Published Date: June 26, 2024
Zhejiang Chuanglin Technology Co., Ltd. (Address: Room 605, Building 6, No.666, Zhenhua Road, Sandun Town, Xihu District, Hangzhou, Zhejiang, China, hereinafter referred to as "our company") understands that protecting personal privacy is crucial for your future. This privacy statement aims to demonstrate our firm commitment to protecting personal data and privacy rights. This privacy statement outlines how we handle information that can directly or indirectly identify individuals. Please read and confirm the "Createlink Technology Privacy Statement" carefully before downloading the report.
The "Createlink Technology Privacy Statement" will help you understand the following:
- How we collect and use your personal information;
- How we use cookies and similar technologies;
- About storing and providing your personal information;
- How we protect your personal information;
- Your rights to control personal information;
- How this agreement is updated;
- How to contact us.
1. How We Collect and Use Your Personal Information
Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person's identity or reflect a specific natural person's activities, either alone or in combination with other information. Personal information includes name, date of birth, ID number, personal biometric information, communication contact details, address, account information, property status, and movement trajectories, among others. Sensitive information refers to information that, if leaked, illegally provided, or misused, may endanger personal and property safety, or easily lead to personal reputation damage, physical and mental health harm, or discriminatory treatment. This mainly includes ID numbers, personal biometric information, property information, transaction information, movement trajectories, health physiological information, etc.
(a) Principles for Collecting and Using Personal Information
We will follow the principles of legality, legitimacy, and necessity when collecting and using your personal information, collect your personal information in accordance with legal requirements and business needs, and will not collect information unrelated to business or use improper means to collect information.
(b) Purpose of Collecting and Using Personal Information
To comply with Chinese laws and to provide you with services and ensure your user experience, we will collect relevant information generated during your use of our services. If you refuse to provide it, you will not be able to download the report, including:
- Name information
- Phone number
- Email information
- Industry
(c) Methods of Collecting Personal Information
- Personal information you actively provide to us when we provide services to you;
- Information formed during our provision of services to you;
- Other methods permitted by you.
(d) How We Use Personal Information
- To provide you with our products or services and improve these products or services;
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To enhance your product or service experience or to prevent risks, we aggregate, statistically analyze, and process service usage data, but this information will not involve your identity information;
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To inform you of your use of our products or services and to help you better understand our services, we will send you service status notifications and relevant commercial information about our products or services. If you do not wish to receive commercial information, you have the right to unsubscribe and request us to stop using your information for this purpose;
- To use your personal information for other purposes permitted by law.
2. How We Use Cookies and Similar Technologies
(a) Cookies
To ensure the normal operation of the website, we will store small data files called cookies on your computer or mobile device. Cookies usually contain identifiers, site names, and some numbers and characters. With the help of cookies, websites can store your preferences or usage habits. We will not use cookies for any purposes other than those described in this agreement. You can manage or delete cookies according to your preferences. You can clear all cookies saved on your computer, and most web browsers have functions to block cookies. However, you need to change user settings each time you visit our website thereafter.
(b) Web Beacons and Pixel Tags
In addition to cookies, we will also use other similar technologies such as web beacons and pixel tags on our websites. For example, the emails we send you may contain a click URL linking to our website content. If you click on the link, we will track this click to help us understand your product or service preferences and improve customer service. Web beacons are usually transparent images embedded in websites or emails. With the help of pixel tags in emails, we can know whether the email has been opened. If you do not want your activities to be tracked in this way, you can unsubscribe at any time.
(c) Do Not Track
Many web browsers have a Do Not Track feature that can issue Do Not Track requests to websites. Currently, major internet standards organizations have not established policies to specify how websites should respond to such requests. However, if your browser enables Do Not Track, all our websites will respect your choice.
(d) Log Information
When you visit our website or use our services, we may collect log information, including device or application information, location information, click stream data, application usage, and information contained in the content you share through our services (metadata), which is used for data analysis to improve products and services and user experience, and to detect and prevent security risks in a timely manner after special processing that cannot be located to specific users. We will not use it for any purposes other than those described in this agreement.
3. About Storing and Providing Your Personal Information
(a) Storage
Personal information collected and generated during our operations within the People's Republic of China is stored in China and will not be transmitted across borders. We promise to retain your personal information only for the shortest period necessary to achieve the purposes described in this agreement. However, under the following circumstances, we may change the storage time of personal information as required by law:
- To comply with applicable laws and regulations, such as the third paragraph of Article 21 of the "Cybersecurity Law of the People's Republic of China," which requires the retention of network logs for no less than six months;
- To comply with court judgments, rulings, or other legal procedures;
- To comply with the requirements of government agencies or legally authorized organizations;
- For reasonable and necessary purposes to enforce our product usage agreements or this agreement, maintain social public interests, and protect the personal safety or other legal rights of our company, other users, or employees. After your personal information exceeds the retention period, we will delete your personal information or anonymize it.
(b) Sharing and Transferring
We will not share your personal information with any other company, organization, or individual, except in the following cases:
- With your explicit consent or authorization, we will share or transfer your personal information with other parties;
- We may share your personal information according to laws and regulations or as required by government authorities;
- In the event of mergers, acquisitions, asset transfers, or similar transactions, if personal information transfer is involved, we will require the new company or organization holding your personal information to continue to be bound by this privacy agreement, otherwise, we will require the company or organization to seek your authorization again.
(c) Public Disclosure
- We will not publicly disclose your personal information. If disclosure is necessary, we will inform you of the purpose, type, and sensitive information involved in the disclosure and obtain your explicit consent in advance.
- We may publicly disclose your personal information under legal, legal procedures, litigation, or mandatory requirements of government authorities.
4. How We Protect Your Personal Information
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We use industry-standard security measures to protect the personal information you provide, preventing data from being accessed, disclosed, used, modified, damaged, or lost without authorization. We will take all reasonable measures to protect your personal information, such as using encryption technology to ensure data confidentiality; using trusted protection mechanisms to prevent data from malicious attacks; deploying access control mechanisms to ensure that only authorized personnel can access personal information; and holding security and privacy protection training courses to enhance employees' awareness of protecting personal information.
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Due to technological limitations and potential malicious attacks, unforeseen, unavoidable, uncontrollable incidents may occur. In the event of a personal information security incident, we will promptly inform you of the relevant situation by email, letter, phone, push notification, or reasonable and effective ways as required by laws and regulations. At the same time, we will report the handling of personal information security incidents in accordance with regulatory requirements.
- The protection of your personal information is the responsibility of our company headquarters, located at, Room 605, Building 6, No.666, Zhenhua Road, Sandun Town, Xihu District, Hangzhou, Zhejiang, China.
5. Your Rights to Control Personal Information
According to relevant Chinese laws and regulations, we ensure that you exercise the following rights over your personal information:
(a) Access, Correct, and Update Your Personal Information
You have the right to access, correct, and update your personal information through our official website, except as otherwise provided by laws and regulations. You are responsible for timely updating your personal information.
(b) Delete Your Personal Information
You can request us to delete your personal information under the following circumstances:
- If our processing of personal information violates laws and regulations;
- If we collect and use your personal information without your consent;
- If our processing of personal information violates our agreement with you.
(c) Responding to Your Above Requests
To ensure safety, you may need to provide a written request or prove your identity in other ways. We may need you to verify your identity before processing your request. We may refuse requests that are unreasonably repetitive, require excessive technical means, pose risks to others' legitimate rights, or are impractical. Despite the above agreement, we may not be able to respond to your request in the following circumstances as required by laws and regulations:
- Related to national security and national defense security;
- Related to public safety, public health, and major public interests;
- Related to criminal investigation, prosecution, trial, and execution of judgments;
- There is sufficient evidence to prove that you have subjective malice or abuse of rights;
- Responding to your request will cause serious damage to your or others' legitimate rights;
- Involving our trade secrets.
6. How This Agreement is Updated
We will modify this agreement and related rules from time to time according to changes in national laws and regulations and operational needs. The modified content will be published on our official website and will replace the previous related content. You should pay attention to relevant announcements, prompt information, and changes in agreements and rules from time to time. You acknowledge and confirm that if you do not agree with the updated content, you should immediately stop using the corresponding services, and we will stop collecting your relevant personal information; if you continue to use the services, it will be deemed as agreeing to accept the changed content.
7. How to Contact Us
If you have any questions, comments, or suggestions regarding this privacy agreement, please call our service hotline at 0571-87763902, or provide feedback through the email info@chuanglintech.com. We will respond within 7 working days. Please read this privacy agreement carefully before downloading the report to ensure that you fully understand and comprehend its content and corresponding legal consequences. Your click confirmation will be deemed as your acceptance of this privacy agreement, and we will legally use and protect your personal information in accordance with relevant laws and this agreement.
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